Within our Competence Management service, selected professionals don’t just join a project, or position – they become valued members of the SWICON team. Our colleagues are our top priority: we offer personalized support, dedicated attention, and a true professional community – because no one is just a number here. This people-first approach has earned us multiple HR awards. Join us and be part of an inspiring, future-driven, and recognized team!

Introduction

Swicon Group is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.

Tasks


  • Take ownership of custom product creation requests received through the internal request portal and ensure all required information is provided.
  • Review and validate request details and follow up with requesters for missing information
  • Coordinate with internal teams to enable custom products, including vendor setup and cost confirmation when required.
  • Ensure the end-to-end creation timeline is respected
  • Maintain records of orderable products, monitor availability and pricing updates


Expectations

• First-level university degree or equivalent experience as Business Analyst/Back-office specific transaction

• Typically 3+ years of related experience in IT/business operations/business analyst

• Excellent analytical thinking, technical analysis and problem-solving skills

• Mastery in English

• Advanced understanding of internal business processes and policies

• Extensive knowledge and skills in using business applications (Excel, Visio, Power Point)

Employer's offer

  • Up to 6000 RON net;
  • Meal tickets: 35 RON/working day;
  • Hybrid work: 2-3 days in the office.


Tags

#Fluent English #customer experince

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