Within our Competence Management service, selected professionals don’t just join a project, or position – they become valued members of the SWICON team. Our colleagues are our top priority: we offer personalized support, dedicated attention, and a true professional community – because no one is just a number here. This people-first approach has earned us multiple HR awards. Join us and be part of an inspiring, future-driven, and recognized team!

Introduction

Swicon Group is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners

Tasks

Key Responsibilities:

  • Acts as the key point of contact for the sales organization regarding the E-catalog customer and related portal aspects, providing guidance on optimal product catalog structures;
  • Creates, maintains and proactively updates catalogs and portals based on requests, reports and contracts, ensuring accurate configurations and approved pricing;
  • Provides consulting on B2B solutions, product offerings and pricing to sales representatives and customers;
  • Manages standard and complex customer accounts, including contracts and renewals and ensures timely delivery of price offers in line with agreed service levels.


Expectations

  • English Proficiency: Advanced;
  • Experience in a similar role;
  • Bachelor's degree;
  • Strong Excel skills.

Advantages

  • ITIL/ITSM knowledge

Employer's offer

  • Hybrid working module (2-3 days/week at the office - Pipera Metro Station);
  • Salary: up to 6000 ron net
  • Meal tickets: 35 RON/day;
  • Medical subscription;
  • Paid Vacation: 24 days/year;


Tags

#Fluent English #customer experince

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