Within our Competence Management service, selected professionals don’t just join a project, or position – they become valued members of the SWICON team. Our colleagues are our top priority: we offer personalized support, dedicated attention, and a true professional community – because no one is just a number here. This people-first approach has earned us multiple HR awards. Join us and be part of an inspiring, future-driven, and recognized team!
Introduction
Our partner is a global leader in the banking sector, serving more than 200 million domestic, corporate, state, and organizational clients worldwide. It was one of the first international shared service centers in Hungary, opening its doors in 2005, and presently facilitating services for 95 countries on a global level.
Tasks
HR Workforce Intelligence & Talent Acquisition (WITA) strives to deliver world-class HR operations, technology, and services to the Human Resources Division and employees worldwide. With a staff of over 1,200 employees across all regions, HR WITA manages, processes, and provides tools to address HR and employee needs in an effective, efficient and low-risk manner while focusing on a positive customer experience.
The HR WITA Talent Acquisition Operations (TAO) Team is responsible for optimizing the sustainable and cost effective availability and mobilization of appropriate people skills required to deliver the CSC’s committed scope of services and at the expected level of quality. The Team is the delivery engine providing the services to the CSC’s partners and customers and is providing its services in strict accordance to the processes and procedures.
· Provide HR deliverables support related to Onboarding activities; this is done accurately, on time, and with the highest level of customer experience focus.
· Execute delivery tasks (creating documents, chasing dependencies, controlling inputs and outputs, entering data into systems, answering enquiries);
· Maintaining all employee data on appropriate systems, including document imaging where required
· Understands and supports the objectives of the team
· Handle complex cases independently and provide support to other team members
· Manages daily case distribution and prioritization;
· Plays an integral role in process improvement, desktop procedures update, and Bright Idea submission and coordination;
· Proactively supports organizational projects and maintains good relationships with other teams;
· Take ownership for self-development and coaching colleagues via training planning and implementation;
· Support the SME as a backup person during annual leaves by representing at relevant meetings/forums/calls;
· Act as a go-to contact person to peers and other teams within the HRSS organization;
Expectations
· Previous relevant experience preferred
· Proficient in Microsoft Office
· Proven organization and time management skills
· Demonstrated problem-solving and decision-making skills
· Consistently demonstrates clear and concise written and verbal communication skills
· Strong customer service-oriented mindset
· Bachelor’s degree/University degree or equivalent experience
Employer's offer
- Freedom to succeed in a dynamic environment: Creative and innovative ideas are encouraged and recognized
- A positive and inclusive work environment in which diversity and cross-regional work streams are key components
- An environment conducive to developing supervisory/leadership/presentation skills and building a professional network across the organization globally
- Hybrid (office/home office) presence
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