Within our Competence Management service, selected professionals don’t just join a project, or position – they become valued members of the SWICON team. Our colleagues are our top priority: we offer personalized support, dedicated attention, and a true professional community – because no one is just a number here. This people-first approach has earned us multiple HR awards. Join us and be part of an inspiring, future-driven, and recognized team!
Introduction
Our global partner in the telecommunications sector is committed to innovation and technology leadership, delivers networks at the limits of science across mobile, infrastructure, cloud and enabling technologies.
Tasks
- Accountable for E2E Order to Invoice activity.
- Single Point of Contact (POC) for all Market Operation (CSM, Heads )and BPO management (ROM, Logistic Coordinator)
- Review O2I KPI performance and take preventive steps
- Collaborate proactively with stakeholders & provide required support to MO Units, CO, BGs & F&C
- Support E2E O2I process execution and manage stakeholders
- Front ending in customer interface & effectively manage BPO .
- Interface all organizations interacting in the supply chain & Financial escalation topics linked to the Customer contract execution
- Contributes to all logistics tasks in daily business/order execution, e.g., constraints solving and escalation management.
- Contributes towards the enhancement of overall quality of processes and guidelines
- Adherence to Order management SOX compliance
Expectations
- Collaborative working, Customer focused
- Stakeholder management
- Relationship management,Conflict Management
- Logical reasoning, Methodical approach
- Problem Solving
- Dependability
- Receptiveness to feedback
- High sense of urgency to achieve goals
- Fluent english
- MS office / excel
Employer's offer
- Freedom to succeed in a dynamic environment: creative and innovative ideas are encouraged and recognized
- A positive and inclusive work environment in which diversity and cross-regional work streams are key components
- An environment conducive to developing supervisory/leadership/presentation skills and building a professional network across the organization globally
- Hybrid (office/home office) presence
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