Within our Competence Management service, selected professionals don’t just join a project, or position – they become valued members of the SWICON team. Our colleagues are our top priority: we offer personalized support, dedicated attention, and a true professional community – because no one is just a number here. This people-first approach has earned us multiple HR awards. Join us and be part of an inspiring, future-driven, and recognized team!
Introduction
SwiconGroup has been a leading member of the IT arena for almost 15 years and has been present in Romania since our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance, and telecommunication companies, as well as large FMCG corporations and SSCs, amongst our highly prestigious partners.
Tasks
- Monitor Power BI refresh status and validate data quality checks
- Identify root causes of data issues and implement fixes
- Coordinate with internal teams and communicate issue status
- Provide updates to users and stakeholders
- Lead Account Service Team (AST) operations
- Drive customer satisfaction and continuous service improvement
- Support strategic planning and identify upsell opportunities
- Maintain strong client relationships at all levels
Expectations
- Education: Bachelor’s Degree
- Typically 2+ years of relevant experience in a similar role
- Advanced knowledge of Microsoft Power BI
- Advanced skills in Microsoft Office, especially Excel
- Advanced English language proficiency.
- Strong analytical, communication, and problem-solving skills,
Advantages
- Education: Bachelor’s Degree
- Typically 2+ years of relevant experience in a similar role
- Advanced knowledge of Microsoft Power BI
- Advanced skills in Microsoft Office, especially Excel
- Advanced English language proficiency.
- Strong analytical, communication, and problem-solving skills,
Employer's offer
- Salary: 6500-7000 ron net
- Meal tickets
- Medical Subscription
- Hybrid Work (2-3 days/week at the office - Pipera metro station)
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