Within our Competence Management service, selected professionals don’t just join a project, or position – they become valued members of the SWICON team. Our colleagues are our top priority: we offer personalized support, dedicated attention, and a true professional community – because no one is just a number here. This people-first approach has earned us multiple HR awards. Join us and be part of an inspiring, future-driven, and recognized team!
Introduction
Swicon Group is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.
Tasks
Responsibilities:
• Responsible for the execution of operational processes across the end-to-end rebate claiming, defined alliances function which may include bid/win proposal, rebates tracking calculations and claiming for credits.
• Measures, reviews and analyzes for efficiency and effectiveness of defined processes.
• Accountable for operational performance based metrics and agreed upon service level objectives/agreements as well as ensuring adherence to policies and compliance with applicable legal requirements.
• Ability to apply intermediate level of subject matter knowledge to solve a variety of common business issues.
• Works on problems/projects of moderately complex scope.
• Exercises independent judgment within defined practices and procedures to determine appropriate action.
• Acts as an informed team member providing analysis of information and limited project direction input.
• Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.
Expectations
- Minimum one year of experience in Sales, Customer Support or a similar role
- Bachelor’s degree in a relevant field
- Strong English communication skills
- Proficiency in Microsoft Excel and Outlook
Employer's offer
- Hybrid work (2-3 days/week at the office)
- Schedule: Monday to Friday, 09:00 – 18:00
- Salary: 4000 RON net
- Meal tickets 35 lei/day
- Medical subscription
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