Introduction

Our partner, one of the largest ICT consulting conglomerates, solves great challenges through the power of digital technology for various industries. Their dynamic expansion is realized through dedication to customer service and industry expertise with more than 450.000 employees around the world. 

Tasks

  • Troubleshoot IT related issues and handle customer requests.
  • Provide remote support through different channels such as telephone, email, or chat.
  • Support our top customers using your specific language skills.


Expectations

  • A high school diploma.
  • Proficiency in French at a business level (working/support language).
  • Proficiency in Hungarian at a business level (working/support language).
  • English at a communication level (for interviews, training, and internal communication).


Advantages

  • Interest in IT and confident user-level knowledge–service desk experience is not a must.
  • Ability to interact with customers and provide solutions.
  • Windows, Office 365, and Network troubleshooting skills.


Employer's offer

  • Our partner has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability
  • They provide a wide range of benefits, including a market-leading comprehensive private health care package
  • They offer extensive self-development opportunities: their colleagues have many training possibilities for personal and professional growth
  • At the partner, there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions
  • You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere
  • You can seize the day with them at their company events, hobby clubs, and sporting initiatives
  • An attractive compensation package


Tags

#service desk #french

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